A Sunday Ticket glitch continues to leave some fans locked out of the early minutes of certain late-afternoon NFL games, and the problem showed up again on Sunday.
The issue crops up when “bonus coverage” of an early game runs into the 4:25 p.m. ET window.
If a viewer is not in either local market for the two teams playing the later game, that fan can’t see the opening stretch on the local Fox or CBS affiliate because the broadcast hasn’t fully shifted over yet. At the same time, Sunday Ticket also blacks out the game, since it is still slated to appear on local television eventually.
On Sunday, that meant viewers outside Seattle or San Francisco - and those getting Lions-Cardinals as their 4:25 p.m. ET game - couldn’t watch 49ers-Seahawks until bonus coverage of the 70-minute Giants-Commanders game ended. The broadcast finally reached Fox affiliates showing the game with 4:47 left in the first quarter.
A similar delay kept fans outside Detroit or Phoenix from seeing the early part of Lions-Cardinals.
The setup is hard to defend. Sunday Ticket is sold as a premium way to watch every snap, yet customers can be shut out of the start of a game that is not even on their local Fox or CBS station yet.
The odd part is that the blackout works in reverse elsewhere. In Detroit and Phoenix, and in any other market carrying Lions-Cardinals as the 4:25 p.m.
ET Fox game, Sunday Ticket viewers were able to watch all of 49ers-Seahawks. In most markets where 49ers-Seahawks was “America’s Game of the Week,” the full Lions-Cardinals game was available on Sunday Ticket.
The fix ought to be straightforward: late-afternoon games that might be interrupted by an overlong early game should remain available on Sunday Ticket until they actually appear on the local Fox or CBS feed. With a simple system in place, the blackout could be lifted once bonus coverage ends.
For the NFL, Sunday Ticket may not be the biggest legal battle on the board, given the antitrust concerns surrounding its pricing and purchase requirements. But the league is still creating a very specific headache for fans who pay about $400 for the promise of seeing every game and then miss a chunk of one of the weekend’s biggest matchups.
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