At Tom Reid’s Pub on West Seventh Street, the soundtrack for a Wild game night has changed. Instead of everyone staring up at the bar’s screens, fans are now huddling over phones and laptops, trying to track Minnesota’s game in real time.
That’s because Wild games are now tied to “Wild+,” the NHL’s streaming setup for the team, and businesses can’t subscribe to it through Amazon Prime. For bars near Grand Casino Arena, including Tom Reid’s and Patrick McGovern’s Pub, that has created a simple but frustrating workaround: customers have to bring their own devices if they want to watch.
“This is a mess,” said Kathy Gosiger, the general manager at Tom Reid’s, on Monday night before the puck dropped against the Vegas Golden Knights. “The Wild created Wild+.
That is available to individuals. It’s not available to businesses, so it’s caused some mass confusion.”
The confusion has already spilled out into the open. Bar owners have been warned they could face steep fines if they use personal streaming accounts to show games for a crowd, which leaves them stuck between unhappy customers and a setup they can’t legally use. At Tom Reid’s, that has meant a lot of disappointed fans, and some of them have taken their frustration out on the bar online.
The Wild’s Oct. 1 season opener against the Nashville Predators made the problem obvious right away. Tom Reid’s was packed with hockey fans expecting the usual bar-night experience, only to find the game wasn’t available the way they thought it would be.
“For the first game, DirecTV told us for sure it would be on,” Gosiger said. “We had a packed bar, because we’re the hockey bar, and we couldn’t get the game.
People were telling us, ‘What’s wrong with you? For $20 a month, you couldn’t get the game on?’
But it’s not available to businesses.”
She added, “If you’re streaming, there’s copyright laws, so legally you can’t stream,” Gosiger added. “That’s not to say that people aren’t doing it, but we’re not.”
The NHL said last week it is still negotiating with DirecTV and Comcast Xfinity on behalf of four teams: the Wild, the St. Louis Blues, the Carolina Hurricanes and the Columbus Blue Jackets.
Those talks are still ongoing. For now, KSTP-TV (Ch. 5) and KSTC-TV (45TV) will carry 10 Wild games through March, roughly one or two a month, but none in October after the Boston Bruins game on Oct.
That patchwork has turned following the Wild into a moving target for fans, who have gone from Bally Sports to a short run on FanDuel and now to Wild+ and smaller network options.
At Loon Cafe in downtown St. Paul, owner Tim Mahoney said the whole setup is especially rough for people who aren’t comfortable juggling subscriptions and devices.
“Look, I’m not Techy Tim,” Mahoney said Monday, just before customers headed across Rice Park for the game. “The streaming services for that first game were an absolute nightmare.
Some people on our staff had Prime, so they logged in on our smart TV. Basically, we could only really get it on one TV, and everyone crowded around it like back in the day.”
Mahoney also said he was surprised to learn that his mom in Rochester could get the games on Spectrum Cable. He said he didn’t believe her at first.
“Then, sure enough, I turn on her TV, and it’s there,” he said. “I watched a game with her. Now I’m trying to figure out if I can subscribe to their app or streaming service or whatever.”
The timing could hardly be worse for downtown St. Paul businesses, which are already dealing with construction detours, including a 35-foot-deep sinkhole that opened on West Seventh Street last year and partially closed the road from Kellogg Boulevard to Grand Avenue. New concert venues, including Mystic Lake Amphitheater, have also pulled business away.
“It’s been a hard year, with all the construction in St. Paul, and the concerts all going to Shakopee,” Gosiger said.
“It’s really affecting the business. It’s our kitchen, it’s our staff.”
Mahoney said the costs keep piling up, especially for businesses already stretched thin.
“The other thing is, you know, in our particular industry, which has been devastated for the last five or six years for many reasons, when you start looking at costs, Sunday Ticket is around $10,000,” he said. “And now I’m paying more money for other services.
There are some ways to get around it - there’s a lot of gray area as far as streaming is concerned. We’re trying to figure out what’s legal.”
Monday night brought one more reminder of how messy the situation has become. When a group of young men walked into Tom Reid’s and saw the game wasn’t on the overhead screen, they left for another bar nearby that was showing it illegally.
Gosiger said she’s not blaming the Wild for the move to Wild+, since FanDuel went out of business in April and the NHL is the one that has to work out the viewing agreements. But she said the business side of it still leaves local bars in a bind.
Gosiger pointed to a DirecTV handout titled “How Live Sports Piracy Can Affect Business,” which warns about fines and other legal trouble tied to unauthorized broadcasts and intellectual property violations.
“Anything you read, it sounds like it’s getting closer with DirecTV than with Comcast,” Gosiger said, adding that she has reached out to DirecTV and “just about everyone else” looking for answers. “You get the runaround: ‘You need to get the NHL Center Ice package.’
Well, guess what? We already pay for that, and these games are blacked out.
I’m looking at my bill right now.”
For now, the best she can offer is a laptop.
As the negotiations continue, Gosiger said businesses like hers are the ones taking the hit.
“Tonight, when everyone files out to go to the game, we’ll have just a small amount of people who will stay,” Gosiger said. “We’ve said, ‘You can bring your laptops.’ ”
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