RALEIGH, N.C. - The Hurricanes open their 84-game run on Tuesday with Opening Night presented by Lenovo, and Lenovo Center is laying out the basics for fans heading to the building for the 2026-27 season.
For anyone making the trip to 1400 Edwards Mill Rd. - whether it’s the first time or the 1,000th - the team says there are a few things worth sorting out before you leave home.
First, check your email. Every email account tied to that day’s ticket purchase will get a message with game-specific details, including when parking lots open, when doors open, and a link to buy parking in advance.
The building is cashless, so paper money stays home. It’s also a digital-only ticketing setup, with access through the Hurricanes team app, the Ticketmaster App, or Caniac Account Manager.
Fans trying to figure out where they want to sit can use the 3D Seat Selector, while those planning a night in the area can look into recommended nearby hotels. The team also points fans to its ADA Guide for accessibility information.
Parking can be purchased ahead of time, which the team says can save money. Lots generally open three hours before almost every game. There’s also information available on tailgating rules and regulations, along with EV charging locations.
The team is also reminding fans to follow all fan etiquette before heading out.
Once at the arena, bag compliance should be checked before leaving the car or other transportation. Door times vary by day: most weeknight games open 60 minutes before puck drop, while Fridays, Saturdays and Sundays open 90 minutes before puck drop. Some games may differ, so the gameday email is the best source for the exact time.
Warmups begin about 31 minutes before scheduled puck drop, and fans are allowed to move toward the glass to watch - while still being respectful of the people who bought seats in that area.
Inside, concession options are available for food, and Carolina Pro Shop - formerly known as “The Eye” - is the main team store, located behind Section 125. Additional shops are spread around the building.
For birthday or celebration messages on the video board, the team has a process for that as well.
If medical help is needed, the Rex Healthcare office is at Section 109 on the Main Concourse. For other assistance, Guest Services is behind Section 123.
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